Rethinking How We Measure Impact in Education

Written by Matthew Hayes, AS, NLP

There are moments in schools that never make it into reports.

A student who once shut down in frustration pauses, takes a breath, and asks for help instead of walking away. A teacher who once felt overwhelmed stands calmly, confident in their ability to respond. A paraprofessional who used to second-guess themselves now moves with clarity and intention, anticipating needs before things ever escalate.

None of these moments appear in spreadsheets.

But they're often the clearest signs that something is really changing.

At Threshold Learning, we believe impact can't be fully understood through numbers alone. Yes, data matters - it helps us spot patterns, track progress, and make informed decisions. But the most meaningful signs of transformation live in how students see themselves, how educators show up, and how systems evolve to support the people within them.

Because real change is human.

The most meaningful signs of transformation live in how students see themselves, how educators show up, and how systems evolve to support the people within them.
— Matthew Hayes

Impact Begins with Trust

For many students, school hasn't always felt like a safe place.

Their experiences may have taught them that adults will misunderstand them, that support will be inconsistent, or that their needs simply won't be met. So when a student begins to trust again and believes that someone truly sees them, gets them, and is committed to showing up for them, that's often where meaningful change begins.

Trust is built through consistency. 

Through the educators who stay steady in difficult moments. 

Through environments that prioritize understanding over reaction. 

Through systems that recognize behavior as communication, not defiance.

These shifts might not show up in traditional data right away, but they're the foundation on which everything else is built.

Impact Shows Up in How Students See Themselves

Students are constantly forming beliefs about who they are and what they're capable of.

When a student who once avoided engagement starts to participate, that moment is about so much more than behavioral compliance. It reflects a shift in sense of self: they're capable, they are valued, and their presence matters.

We often see students begin to replace avoidance patterns with connection attempts. They start communicating their needs more clearly, take risks in learning, and begin to recognize their own capacity for growth.

These internal changes aren't always easy to quantify, but they're often the most important indicators of long-term success. Because when a student begins to see themselves differently, their whole trajectory can change.

We often see students begin to replace avoidance patterns with connection attempts. They start communicating their needs more clearly, take risks in learning, and begin to recognize their own capacity for growth.
— Matthew Hayes

Impact Multiplies Through Educators

Students don't exist in isolation, and their growth is deeply connected to the adults who support them.

When educators feel equipped, supported, and confident, their ability to respond effectively expands. They move from reacting to behaviors to actually understanding them, and they start approaching challenges with clarity instead of uncertainty.

We've seen educators who once felt burned out rediscover their sense of purpose. We've seen teams that once struggled to work together find real alignment and trust. We've seen paraprofessionals grow into confident leaders within their classrooms.

When educators are empowered, students benefit. And when educators grow, that impact reaches far beyond a single classroom or a single school year.

Impact Strengthens Systems and Relationships

Building stronger relationships and aligned systems is what allows sustainable change more than any isolated interventions.

When teams communicate more effectively, when strategies are implemented consistently, and when support becomes proactive rather than reactive, the whole environment shifts. Students experience greater consistency. Educators experience greater clarity. Schools become better equipped to meet the needs of every learner.

These changes create a foundation for lasting impact long after any single consultation or training wraps up.

When teams communicate more effectively, when strategies are implemented consistently, and when support becomes proactive rather than reactive, the whole environment shifts.
— Matthew Hayes

Impact Is Measured in What Continues

Maybe the clearest measure of impact is what persists.

When educators are still using strategies months later. When teams maintain the collaborative practices they've built. When students carry forward the skills they've developed. When schools are better equipped to support future students, it is because of the systems now in place.

Through empowerment, not through dependence, is how meaningful change sustains itself.

At its core, our work isn't about fixing students.

It's about helping them recognize their own strength. It's about helping educators rediscover the influence they hold. It's about helping schools build environments where every student has access to the support they need to grow.

We believe students aren't defined by their most difficult moments. We believe educators are capable of extraordinary impact when they're supported. And we believe change is possible when systems are built with intention, compassion, and clarity. Some of these outcomes can be measured in data, but many of the most important ones are measured in something deeper.

In confidence restored. 

In relationships strengthened. 

In belief rebuilt. 

And in the quiet moments when a student begins to see themselves, not through the lens of struggle, but through the lens of possibility.

We believe educators are capable of extraordinary impact when they’re supported.
— Matthew Hayes
Matthew Hayes, Founding Director of Messaging

Matthew Hayes is a leadership coach for intentional teaming specializing in mental agility, resilience, interpersonal relationships, and executive coaching for individuals and organizations. He has been a NASA space flight technologist, program analyst, and business owner in the public and private sectors. Outside of his professional work, he teaches entrepreneurship in his network, is an eager adventure seeker, and has been working to provide resources for students since 2019. Matthew is a Founding Director for TLC Nonprofit with certifications in Neurolinguistic Programming, Intercultural Development, and Electrical and Mechanical Technology.

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